Hearth 90-Day Money-Back Confidence Guarantee
At Hearth, your satisfaction and well-being are the cornerstones of our mission. We are confident in the quality of our
products and are committed to ensuring you have a positive experience as you begin your wellness journey with us.
We understand that every individual's wellness journey is unique, and results can vary based on factors like diet,
activity level, and length of use. While many customers feel benefits within a short time, our formulas are designed for
consistent, long-term use to deliver their full benefits.
To give you complete peace of mind to try our products, we’ve made your first try simple. We proudly offer our 90-Day
Money-Back Guarantee on your first order of any Hearth product.
Our Guarantee
Our 90-day Money-Back Guarantee is designed to let you try a Hearth product for the first time with confidence.
- Who is Eligible: The guarantee applies to your first order of any of our products.
- What It Covers: It covers both one-time purchases and the first delivery of a new subscription. If you have never
tried a product before, your first purchase of it is covered.
- Guarantee Timeframe: You have 90 days to try our product, starting from the date your order is delivered.
If you are not satisfied with your results after trying the product, you can contact our Customer Care Team to request a
refund.
- Full Product Refund: If you are eligible, we will refund the full amount you paid for the product to your original
payment method. Please note that any shipping fees or taxes paid on the original order are non-refundable if the
order has already been fulfilled.
How to Make a Claim
If you feel our product isn’t the right fit for you, please reach out to our Customer Care Team within the 90-day
period. A member of our team will be happy to guide you through the simple refund process.
To help us improve our products and services, our team may ask for feedback on your experience. Providing this feedback
is completely optional and does not affect your eligibility for the refund.
Guarantee Exclusions
Our Money-Back Guarantee is here to ensure you can try a product with confidence. To ensure fairness, please note the
following exclusions:
- The guarantee is limited to the first time you purchase a product. It does not apply to subsequent one-time
purchases or subscription refills of the same product. Canceled subscriptions that are later reactivated are also
not eligible for a refund.
- Shipping fees and taxes are non-refundable.
- The guarantee does not cover ordering a larger quantity than needed, a change of mind, or accidentally ordering the
wrong item. You are responsible for ordering the correct product and quantity for your needs.
- The guarantee does not cover issues related to delivery, such as packages that are lost or damaged in transit. In
these situations, please contact our Customer Care Team, and we will assist you accordingly.
- The guarantee only applies to products purchased directly from our website. Products purchased from unauthorized
third-party resellers are not covered, as we cannot verify their quality.
- Products that have been intentionally damaged or misused are not eligible for a refund.