Home Returns & Refunds What is your money-back guarantee?

What is your money-back guarantee?

Last updated on Nov 26, 2025

At Hearth, your satisfaction is our top priority, and we want you to feel confident in your purchase.

That’s why we offer a 90-Day Money-Back Guarantee for all first-time customers.

If you are not satisfied with your purchase for any reason, you can contact our Customer Care Team within 90 days of receiving your order to request a refund.

Please note that this guarantee applies only to your first one-time or subscription purchase of a product. Shipping fees and taxes are also non-refundable.