Home Payments & Checkout Why do I see a duplicate charge on my statement?

Why do I see a duplicate charge on my statement?

Last updated on Dec 05, 2025

If you see what appears to be a duplicate charge, it is most likely a temporary authorization hold placed by your bank or credit card company, not an actual charge from Hearth. This is a standard practice to verify funds and typically disappears from your statement within a few business days. We only receive one payment per order.

If the pending charge remains for an extended period, we recommend contacting your financial institution directly for clarification.