We’re fully committed to making your shopping experience as smooth as possible, and we understand your frustration if a coupon code doesn't work unexpectedly.
If your coupon code isn't working, please check the following:
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Code Validity: Ensure the code has not expired and has been entered correctly.
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One-Time Use: Some codes can only be used once per customer. Please ensure that the coupon has not been used in a previous purchase.
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Product Eligibility: The coupon may only apply to specific products or purchase types. Some coupons are valid only for one-time purchases and cannot be combined with our "Subscribe & Save" option.
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Email Entry: Make sure you've entered your email address on the checkout page before applying the code.
If you've checked these and the code still isn't working, please contact us with the coupon code you're trying to use and a screenshot of the error message. Our Customer Care Team is ready to help resolve any issues so that you receive the discounts or benefits you’re entitled to.