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I'm having issues at checkout. What can I do?

Last updated on Nov 26, 2025

We're sorry to hear you're having trouble. We understand that website issues can be frustrating, and we are committed to providing a seamless experience.

Here are a few common troubleshooting steps that often resolve checkout issues:

  • Use Google Chrome: Our website is optimized for the Google Chrome browser, which generally provides the most stable performance. If you are using another browser, switching to Chrome may resolve the issue.

  • Try Incognito Mode: If you are already using Chrome, opening a "New Incognito Tab" in Chrome can often resolve technical glitches by resetting your browser session.

  • Check Your Internet Connection: Ensure you have a stable internet connection while completing your purchase.

If the issue persists after trying these steps, please contact our Customer Care Team and provide details like the page you were on and a screenshot of the issue. This will help our team assist you and provide a timely resolution.