While delays are uncommon, they may occasionally occur and we understand that they can be concerning. If you suspect your package is delayed, missing, or if the tracking status seems incorrect, we are here to help.
If your tracking information hasn't updated or your package hasn't arrived within the estimated timeframe, please contact our Customer Care Team through our website's contact form or by email.
To help us resolve this for you quickly, please provide your order ID and the full name and email address used to place the order. Our team will investigate the matter promptly and work with the carrier to find a resolution for you.